activebus



Terms & Conditions buses

Activebus.in / Sriram Computers is an internet marketplace. It doesn't operate bus services of its own. So as to provide a comprehensive selection of bus operators, departure times and costs to customers, it's involved with many Bus Operators.

Activebus.in / Sriram Computers's recommendation to customers is to decide on the bus operators that they're responsive to and whose services they're snug with.

Activebus.in / Sriram Computers's responsibilities include:

  • Issuing a sound price tag (a ticket that may be accepted by the bus operator) for its network of bus operators.
  • Providing refund and support within the event of cancellation.
  • Providing client support data and knowledge and data just in case of any delay(s) / inconvenience.

Activebus.in / Sriram Computers's responsibilities do NOT include:

  • If buses of the bus operators don't depart from the station or reach the station on time.
  • If the workers of the bus operators demonstrate rude behavior or misconduct with the purchasers.
  • If bound aspects of the buses of the bus operators akin to seats aren't up to the customer's expectations.
  • If the bus operator cancels the trip for reasons unknown.
  • If the bags of a client gets lost / purloined / broken within the event of travel.
  • If the bus operator changes a customer's seat at the eleventh hour to accommodate a girl / baby / aged traveler.
  • If the client waits at the incorrect boarding purpose (please decision the bus operator to search out out the precise boarding purpose if you're not an everyday person on it specific bus).
  • If the bus operator changes the boarding purpose and / or uses a pick-up vehicle at the boarding purpose to require customers to the bus departure purpose.
  • The timings of bus arrivals and departures square measure as per the scheduled departure and arrival timings. However, the bus company supplier might amendment the departure and arrival timings or the pickup locations, or the buses might get delayed because of inevitable reasons akin to traffic jams.
  • On the date of journey, the passengers square measure requested to appeal the service supplier contact variety mentioned within the price tag and reassert their obtain purpose and temporal order.

At the time of barding the bus, the passengers could also be needed to furnish the following:

  • A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail)
  • Photo identity proof of the person whose name was provided whereas creating the booking. This includes license, Student ID card, Company ID card, Passport, PAN Card or elector ID Card.
  • Failing to try and do thus, the passengers might not be allowed to board the bus.
  • Once a ticket is issued, it's non-transferable. If a price tag is conferred by somebody but the person entitled to be carried there-under or to refund in affiliation thereupon, Activebus.in / Sriram Computers or any of its travel partners shall not be at risk of the person thus entitled, if in honestness it provides carriage or makes a refund to the person presenting the price tag.
  • In case the bus operator changes the kind of bus because of some reason, Activebus.in / Sriram Computers can refund the differential quantity to the client upon being intimated by the client among twenty four hours of the journey.
  • Tickets reserved on Activebus.in / Sriram Computers are often off up to a pair of hrs before the scheduled departure time; Activebus.in / Sriram Computers levies 10% cancellation charge of its own. These charges are often up to a hundred counting on the service supplier. Please sit down with Activebus.in / Sriram Computers's client facilitate table for the precise cancellation rules on the price tag you have got purchased. No cancellation is feasible among 2 hours of departure. Some bus operator doesn't enable price tag to be off abundant before 2 hours of departure. Therein case cancellation shall not be potential on Activebus.in / Sriram Computers among those hours of departure.
  • Activebus.in / Sriram Computers could be a booking service solely. It shall not be at risk of keep the loss of products or property of passengers for any of the acts, events, incidents whatever on the far side the management of the corporate.
  • The visits square measure subject to cancellation or postponement because of breakdown of the vehicle or scant passengers for the trip. Baggage and bags are going to be reserved at owner's risk subjected to the acceptance by Activebus.in / Sriram Computers's travel partner.
  • Provision of video, air-con and any such different services mentioned by Activebus.in / Sriram Computers's travel partners within the buses is their own responsibility. Any refunds / claims because of non-functioning or un-availability of those services must be settled directly with the bus company supplier.
  • In the event of cancellation of a bus / service trip, Activebus.in / Sriram Computers can assist the traveler in providing another similar service, subject to availableness. just in case another isn't out there, then Activebus.in / Sriram Computers shall be at risk of the traveler solely to the extent of refunding the total paid by the traveler for the value of the price tag.
  • Passengers herewith consent to receive communications by SMS or calls from Activebus.in / Sriram Computers with relation to services provided by them..
  • We as a businessperson shall be below no liability whatever in respect of any loss or harm arising directly or indirectly out of the decline of authorization for any dealings, on Account of the Cardholder having exceeded the planned limit reciprocally united by U.S. with our deed bank from time to time.

Cancellation Policy

  • Less than 4 hours from the station departure time:100%.
  • Between 4 hours to 12 hours from the station departure time:50%
  • Between 12 hours to 24 hours from the station departure time:20%
  • Between 1 to 7 days from the station departure time:10%

B2B Policy

  • "Any top-up payment / advance payment which is received from retailers / distributors deposit the advance payment to his retail account for, the retailer / distributor does not use the amount for goods & services and he wants his payment to return in this case after one month of deposit, retailer need to give refund request to us, once we will get refund request from the retailer, the balance amount will be refunded within 15 to 20 working days via same source".

Refund Policy

  • if customer paid twice for one transaction, the one amount will be refunded via same source within 07 to 10 working days.
  • if for some reason you are unable to take travel - no refund will be applicable .

Service Delivery Policy

  • Once client payment confirms via payment gateway E-ticket will be generated through mail and Mobile ticket will be sent via SMS